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Beware of Fraudulent Text Messages and Phone Calls

We will never ask for your online banking username, password, and/or debit card pin #. If you receive a request like this, it is likely a scammer trying to trick you. Do not click on any link sent via text message. If you have provided the information, please contact us immediately.

The Importance Of Updated Contact Information

1 min read

Anytime you move or get a new phone number, it comes with a seemingly endless list of organizations that you need to inform. Whenever you change addresses, phone numbers, name, etc., it is essential to make sure you also update your information with your bank, your utility companies, your family and friends, basically anyone that you receive mail from.

For your bank, you may think as long as your debit card and online banking access work, an updated phone number or street address isn’t vital, but that couldn’t be further from the truth! Current information including name, addresses, phone numbers, email addresses, etc. need to be kept up-to-date in the files at the bank. If they don’t have a reliable means of contacting you, you could be missing out on some key personal benefits including but not limited to:

  • Security Updates
  • Fraud Protection
  • Statements and Notices
  • Important Account Changes
  • Debit Card Upgrades and Replacement

 

Remember, if you move, change your name or even just get a new phone number, contact anyone you do business with to update your information. It could save you a lot of headaches.

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