Mortgage FAQs

Log into Online Banking and do a one-time transfer or setup a recurring transfer from your Community Banks of Colorado account.

Set up a recurring ACH transfer from any financial institution by completing this form and emailing it to our Mortgage Servicing team at MortgageServicing@nbhbank.com.

Go to our free online payment service that offers you a fast and convenient way to pay your Community Banks of Colorado loan directly from any checking or savings account. Our site provides two payment options — make a one-time payment or set up recurring payments to be drafted on the 1st of each month.

We also provide a convenient phone payment option. Just call 877.877.0395.

Mail a check to PO Box 36200, Colorado Springs, CO 80936-3620.

Visit us in person at one of our banking centers.

Yes! Go to the homepage, or click "Sign In" in the top right corner of this page, and click "New Online Banking User? Click Here" in the Online Banking login box. Check the radial circle for "Loan Account" during set up. Within online banking, you can make a loan payment from a Community Banks of Colorado account, review your online statements, elect to have e-statements sent to you, and view your loan activity.

You can email your request to LoanPayoffRequests@nbhbank.com, along with a signed authorization to release the information. We cannot provide a payoff by phone.

Please contact our Loss Mitigation team at 866.505.1468 to make arrangements.

A late fee will be assessed the evening of the 16th day. We are unable to change your due date.

The transfer and sale of mortgages is a common practice in the mortgage industry. It fulfills the need of investors and makes funds available for other homebuyers. A sold mortgage means we have sold the rights to collect the monthly payment. Everything about the loan stays the same except for the company you send your monthly payment to.