Personal Checking
  • From a simple account like Personal Checking to interest-earning checking accounts, we have a checking solution to meet your unique needs. Visit our checking account page for more information on accounts that can meet your needs.
  • To apply for a checking or savings account, you will need the following information for each account owner: Social Security number, Driver's license or State ID, home address and email address. If you want to transfer money from an account at another bank, you will also need the account information and routing number found on your checks.
  • Yes. We use encryption for online security. Encryption technology helps provide secure transmission of information across the Internet by encoding the transmitted data using a mathematical formula to scramble the data. Learn more about our security features and privacy notice.
  • Non-U.S. citizens can open an account by visiting a banking center. Please call your local banking center for additional details.
  • Access your account online, through mobile banking, by calling TeleBank24, or by visiting your local banking center.
  • Your account number can be found on your statements or checks. You can also call or visit your local banking center.
  • The Community Banks of Colorado routing number is 102102013.
  • Hours vary by location, and can be found on our locations page.
  • Our bank follows the same holiday schedule as the Federal Reserve Bank.
    • New Years Day: Monday, January 1, 2018
    • Martin Luther King Jr. Day: Monday, January 15, 2018
    • Presidents' Day: Monday, February 19, 2018
    • Memorial Day: Monday, May 28, 2018
    • Independence Day: Wednesday, July 4, 2018
    • Labor Day: Monday, September 3, 2018
    • Columbus Day: Monday, October 8, 2018
    • Veterans' Day: Sunday, November 11, 2018 (observed November 12, 2018)
    • Thanksgiving Day: Thursday, November 22, 2018
    • Christmas Day: Tuesday, December 25, 2018
  • Please visit our locations page.
  • Contact information can be updated through online banking, by visiting your local banking center or by calling our Client Services & Solutions team at 877.877.0395.
  • Call our Client Services & Solutions team at 877.877.0395.
  • Most funds are available next business day. Please call our Client Services & Solutions team at 877.877.0395 for more information about when your funds will be available.
  • Access your account online, through mobile banking, by calling TeleBank24 or by visiting your local banking center.
Personal Checking: Checks
  • Order new checks through online banking, or by visiting your local banking center.
  • Prices on checks vary by the checks selected. Premium Checking clients are offered a discount on checks, for more information call your local banking center.
  • Yes, you can view your deposits and checks by signing in to online banking.
  • We offer many ways to deposit checks. You can deposit at your local banking center, through mobile banking, or at an ATM.
Personal Checking: Credit Cards
  • Yes, please login to your credit card account here for more information on the alerts you can set up for your credit card. 
  • We offer a variety of credit card options, please see visit our page with information on our credit cards and rewards.
  • Please login to your credit card account here, or call Elan Financial Services.
  • Just follow these three easy steps:
    1. Login to your credit card account
    2. From the "Your Accounts" Page, select the desired credit account. Or from "Services" select "Balance Transfer" from the "Account" section.
    3. Select the "Request a Convenience Check or Balance Transfer" link
Personal Checking: Debit Cards
  • To order a new debit card, please visit your local banking center.
  • If your card has been lost or stolen, please call your local banking center or our Client Services and Solutions team at 877.877.0395.
  • Please call 866.392.9952, your local banking center or our Client Services and Solutions team at 877.877.0395.
  • Please call your local banking center or our Client Services and Solutions team at 877.877.0395.
  • A chip-enabled or chip card is a credit or debit card that contains a small embedded chip. Every time you use your card at a chip-activated terminal, the embedded chip generates a one-time use code. This code is virtually impossible to counterfeit and helps reduce in-store fraud.
  • When using your card in the United States there are no transaction fees on point-of-sale purchases or purchases made online.
  • There is no fee for using Community Banks of Colorado ATMs if you are a client, for a list of Community Banks of Colorado ATMs please click here. For a list of other ATM fees, please contact your local banking center or call Client Services & Solutions at 877.877.0395.
  • Please call 866.392.9952, your local banking center or our Client Services and Solutions team at 877.877.0395.
  • Please contact your local banking center before traveling.
  • Signing for purchases is safer because it prevents scammers from being able to "skim" your PIN number, or by looking over your shoulder to steal your number. For more information about protecting your PIN, visit the security section.
  • There are many options for alerts, please visit the "Manage Alerts" section after signing in to online banking for a complete list.
  • My Rewards is a service offered to all Community Banks of Colorado clients that have a Visa debit card. For more information please visit our My Rewards page.
  • There is no fee to use My Rewards. Please visit the My Rewards page for more information.
  • Please sign in to online banking, visit the My Rewards page for more information.
  • The retailers are determined based on your debit card account activity.
  • My Rewards offers are generated through debit card usage, the best ways to get My Rewards offers is to use your debit card.
  • The cash back is automatically deposited into your account during the statement cycle after the cycle in which you made the purchase. For more information visit the My Rewards page.
  • Please call 844.842.8343 if you have not received your cash back from My Rewards.
Personal Checking: Online & Mobile Banking
  • For a list of features and benefits of Online Banking, please visit our Online & Mobile Banking page.
  • Online banking is a free tool for our clients. For a list of features and benefits of Online Banking, please visit our Online & Mobile Banking page.
  • If you have not signed up for Online Banking, enroll today. If you have signed up, simply sign in via the sign in box on our homepage.
  • Sign in to Online Banking and select the "Pay and Transfer" tab in the Mega Menu and under the "Bill Payments" menu select "Pay Bills." You can also select the "Pay Bills" icon in the Money Center Widget.
  • From the "Pending Payments" section on the "Make Payments" page, click "Cancel" for the appropriate payment. The "Cancel Payment?" Window will appear. Click "Cancel Payment" to complete cancelling your payment.
  • You can transfer funds between accounts or transfer to other financial institutions via Online Banking, for more information please visit our Online & Mobile Banking page
  • Internal Transfers, External Transfers and People Pay are some of the ways you can transfer funds in Online Banking.
  • To establish a recurring external transfer, select the hyperlink below "Transfer On Date" field when entering an external transfer. Or select the "Pay and Transfers" tab in the Mega Menu and in the "External Transfers" menu select "Make a Recurring External Transfer."
  • Yes, you can complete internal and external transfers between bank accounts.
  • After you sign in to Online Banking, on the next screen, you will see an additional layer of security that shows you are connected to a safe server. Look at your browser’s address bar. If all, or a portion of it is green, your connection is safe. If it is not green, stop the sign in process and try clearing your cache and cookies. If the address bar still isn’t green, contact us for assistance.
  • You must be enrolled in Online Banking to enroll in mobile banking. Once enrolled in Online Banking, download our mobile app from the Apple Store or the Google Play Store and set up your account.  
  • For a list of features and benefits of Mobile Banking, please visit our Online & Mobile Banking page.
  • Sign in to Mobile Banking and select "Deposit" from the menu in the lower right hand corner. Follow the on-screen instructions to deposit your check. If you have not signed up for mobile check deposit, please call us at 877.877.0395.
  • No, this can only be done online. Currently only internal transfers can be completed via our mobile banking app.
  • You can either do a self-service reset by signing into online banking using your username and clicking "Forgot Your Password" on the next page. Or, you can call our Client Services and Solutions team at 877.877.0395
Personal Checking: Safe Deposit Box
  • To open a safe deposit box, you will have to visit your local banking center. Please visit our locations page to find the location nearest you that offers Safe Deposit Boxes.
  • To make changes to your safe deposit box, you will have to visit your local banking center. Please visit our locations page to find the location nearest you that offers Safe Deposit Boxes.
  • To close your safe deposit box, you will have to visit your local banking center. Please visit our locations page to find the location nearest you that offers Safe Deposit Boxes.
Personal Checking: Savings Accounts
  • From a simple account like Smart Savings to interest-earning savings accounts, we have a savings solution to meet your unique needs.
  • Yes. We are proud to offer Coverdell Savings accounts to help you save and pay for qualified elementary, secondary, or post-secondary education expenses.
  • Our savings accounts have minimum balances to open. For more information, check out our Savings page.
  • You can apply for at a local banking center.
  • Interest begins accruing on the business day after the account is opened.
  • Interest is automatically deposited into your account.
  • Certificates of Deposit (CDs) are accounts where you place money that is not readily accessible for a set period of time in order to earn more interest. For more information, please contact your local banking center.
Personal Checking: Statements
  • Our statements are available in paper form or online.
  • Paper statements are available.
  • Enrolling in electronic statements is a safer and more convenient way to receive your monthly bank statements because you receive your statements as soon as they cut, and your account information does not sit in your mailbox.
  • You can enroll in electronic statements by signing into online banking, and clicking the "Customer Service" tab in the mega menu, or by visiting your local banking center.
  • Electronic statements are available for the previous 7 years.
  • There is no fee for statements.
  • Statement changes can be made by signing in to online banking or by calling or visiting your local banking center.
Personal Checking: Wire Transfers
  • Outgoing wires are initiated at your local banking center.
  • Wires must be sent by 3 pm (CT).
Personal Borrowing: Home Equity
  • To apply for a home equity loan or line of credit please visit you local banking center.
  • A home equity loan is a one-time lump-sum loan, often with a fixed interest rate and a home equity line of credit is a line of revolving credit with an adjustable interest rate.
  • You can access your funds at your local banking center, through online banking, mobile banking or by calling our Client Services & Solutions team at {phone_number}.
  • You can pay your home equity loan or line of credit at your local banking center, through automatic payment or by mail. 
  • The draw period is 10 years. If the minimum monthly payment amount is paid you may have balloon balance owed and due at the loan maturity date.
  • The loan-to-value ratio is up to 90%, based on credit score, debt to income ratio, collateral value and overall loan amount. Please contact your local banking center for more information.