Susan is a Packaging & Closing Officer with the SBA Division. She has nearly 30 years of banking experience. Her expertise lies within Loan Operations, Special Assets and Loan Administration.
As a Packaging and Closing Specialist, Susan’s job consists of gathering pertinent loan information and reviewing closing documents and forms to ensure accuracy and compliance within the Standard Operating Procedures and policies of the bank. This requires a vast knowledge and understanding of SBA requirements, loan documentation and collateral documentation.
Positive interaction with the Client and Associates of the bank is key in obtaining the common goal of getting to the closing table. Susan takes pride and enjoyment knowing that she has an impact on a helping a small business on their path to success.
In addition, Susan’s previous roles include Loan Operations Manager, Loan Administration Manager, Government and Nonprofit Specialist and Executive Assistant.
Susan enjoys spending time with her family, socializing with others, community service activities with her church, cooking and traveling.